Tommy Hilfiger shirt

At BASTET, we aim to get your order to you as quickly and smoothly as possible!

Orders are processed and delivered within 2 - 4 business days, depending on your location. 

In most cases, you’ll receive your order sooner than expected. we like to keep it fast!

You’ll receive a confirmation and tracking link as soon as your order ships.

Not quite right? No worries! You have 14 days to return items in original, unused condition with tags.

Just contact us first, and we’ll guide you through it. If approved, we’ll send a return label and instructions.

Damaged or wrong item? Let us know immediately — we’ll fix it fast.

Refunds are processed within 7 business days after we receive your return. Need help? We’re always here for you.

We’re here to help with anything you need.

From questions about products to support with orders, our team is ready and happy to assist. We aim to respond within 24 hours — often much sooner.

Your experience matters to us, and we’ll always do our best to make sure you're taken care of.